Important: By using u99 Baji's services, you agree to this privacy policy. We use your information solely for the purposes described herein.
Why is your information safe with u99?
At every level, we have taken the highest measures to protect your privacy.
SSL Encryption
Every transaction and data exchange is protected by industry-standard SSL encryption.
No data is shared with third parties
U99 never sells or transfers your personal information to advertisers or third parties.
Right to Control Your Information
You can view, update, or request deletion of your information at any time.
Secure Data Storage
All user data is stored on secure servers and undergoes regular security audits.
Minimal Data Collection
We only collect the information necessary to provide our services — nothing more.
Marketing Communication Preferences
You can opt out of promotional messages at any time.
What information do we collect?
u99requires certain information to create your account and deliver our services. We collect two types of data:
Information you provide directly:
- Full name, date of birth, and gender.
- Email address and mobile number.
- Residential address.
- National ID or passport number (for KYC verification).
- Payment details (such as mobile banking numbers).
Automatically Collected Information:
- Device type, operating system, and browser information.
- IP address and approximate location.
- Browsing history and session data on the platform.
- Gaming and betting activity logs.
We only collect information that is necessary. We never ask for data we don't need.
How is your information used?
Collected data is used exclusively for the following purposes:
| Purpose | Data used |
|---|---|
| Account Creation & Management | Name, email, phone number |
| Identity Verification (KYC) | National ID, Address |
| Payment Processing | Payment details, transaction logs |
| Fraud Prevention | IP address, device information |
| Customer Support | Account information, communication history |
| Service Improvement & Personalisation | Browsing & gaming logs |
| Legal Compliance | All required information as needed |
Your consent will be obtained before your data is used for any purpose beyond those listed above.
Who is your data shared with?
u99 does not sell your personal data. However, limited information may be shared in specific circumstances:
- Payment processors: Necessary information is shared with payment service providers to process transactions. They are bound by their own privacy policies.
- Legal authorities: We may be required to disclose information in response to lawful requests from government or law enforcement agencies to comply with applicable laws in Bangladesh.
- Technology partners: Running the platform requires working with certain technology service providers, all of whom are bound by strict confidentiality agreements.
Before sharing information with any third party, we ensure they comply with u99's privacy standards.
Cookie Policy
The u99 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
Types of cookies we use:
- Essential cookies: Essential for login sessions and core platform functionality. These cannot be disabled.
- Performance cookies: Used to monitor site speed and performance. No personal information is stored.
- Preference cookies: To remember your language and settings.
- Analytics Cookies: Used to understand user behaviour and help improve our services.
Most cookies can be disabled through your browser settings. However, turning off certain cookies may limit the platform's functionality.
Data Retention & Security
To keep your data secure, u99 maintains multiple layers of protection:
- For all data transfers 256-bit SSL encryption is used.
- All server data is stored in encrypted form.
- Access to personal data is restricted to a limited number of staff, and every access is logged.
- Regular third-party security audits are conducted.
- Any security vulnerabilities detected in our systems are addressed immediately.
Data retention period: Your data is retained for as long as your account is active and, after closure, for the period required by legal obligations.
In the event of a data security breach, we will notify affected users within the legally required timeframe.
Your Rights
As a u99 user, you have the following rights over your personal information:
Right to Access
You can request to view the information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
In certain circumstances, you may request that your information be deleted.
Right to Restrict Processing
You can opt out of having your information used for certain activities.
Data Portability
You can request a copy of your data for your own records.
Right to Object
You can object to marketing communications or specific uses of your data.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.
Children's Privacy
U99 is an adults-only platform. We do not serve anyone under the age of 18 or knowingly collect their information.
If a parent or legal guardian believes their child has created an account on u99, please contact us immediately. We will promptly close the account and delete all associated information.
Changes to the Privacy Policy
U99 reserves the right to update this Privacy Policy as needed. For any significant changes:
- A notice will be posted on the platform.
- Notification may be sent to your registered email.
- The "Last Updated" date at the top of the page will be changed.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
Contact Us
For any questions, complaints, or to exercise your data rights regarding our privacy policy, please get in touch:
- Email: support@u99-baji.com
- Support: 24/7 support is available via live chat.
- Response Time: Within 30 business days.
Please reach out to us with any privacy-related concerns. We take every complaint seriously.
Join u99 Safely
Enjoy the best betting and gaming experience at u99 — your information stays completely secure. Register today.